COVID-19: NEW RESTRICTIONS

There are new regulations shared by the Portuguese Authorities. Whether you're staying with us, or only visiting our restaurants, discover what has changed.

For Accommodation

To check-in at our resort on any day of the week, you should provide one of the following:

• Hold a COVID-19 Digital Certificate from the country of origin.
• Share the laboratory performance of the nucleic acid amplification test (TAAN), performed within 72 hours prior to its presentation (PCR test).
• Show the realization of rapid antigen test (TRAg), verified by a certified entity, carried out within 48 hours prior to its presentation (Antigen test).
• Carry out a rapid antigen test (TRAg), in the form of a self-test, within 24 hours prior to its presentation, certified by a health professional (self test).
• Do the rapid antigen test (TRAg), in the form of self-test, at the door of the establishment or the space whose frequency is desired, with the supervision of those responsible for them (self test).

These new regulations are not applicable: 

• To children under 12 years old.
• Other services such as golf, gym, spa, etc.

For Restaurants

If you're not staying with us, to visit any of our restaurants from Friday at 07:00pm to Monday at 05:00am, you should provide one of the following:

• Hold a COVID-19 Digital Certificate from the country of origin.
• Share the laboratory performance of the nucleic acid amplification test (TAAN), performed within 72 hours prior to its presentation (PCR test).
• Show the realization of rapid antigen test (TRAg), verified by a certified entity, carried out within 48 hours prior to its presentation (Antigen test).
• Carry out a rapid antigen test (TRAg), in the form of a self-test, within 24 hours prior to its presentation, certified by a health professional (self test).
• Do the rapid antigen test (TRAg), in the form of self-test, at the door of the establishment or the space whose frequency is desired, with the supervision of those responsible for them (self test).

These new regulations are not applicable: 

• To children under 12 years old.
• For terraces and outdoor areas.

Q&A

• The presentation of the valid certificate or the valid test is needed only at check- in?  

Yes, only at check-in or in event of a standalone restaurant at entrance. 

• The presentation of the certificate of valid test is needed for access to the resort or only for guests staying?  

Only guests checking-in as is not applicable in open areas unless visitors intend to go to a restaurant. 

• Is it valid for the entire stay or should a test be done every time the validity expires? 

It is valid for the entire stay. 

• In case a person does not have any of the valid conditions, and do a self-test at check-in, do need to repeat a self-test to enter in any of the restaurants? And during the stay? 

No, self-test on check-in is valid throughout the stay.

• If a guest is in the terrace of the restaurant and need to go inside (for i.e., the use of WC) do they need to do a self-test? 

Not, only the use of mask is required.