covid tests

The COVID tests can be performed inside the resort, for our guests' convenience.
On a partnership with Germano de Sousa's laboratory, we provide RT-PCR COVID tests (€100) and Antigen tests (€35).
Plan to take your test 72 to 48 hours before your flight.
The testing facility is located next to block C4 (Laranjeira) of the Pine Cliffs Suites, next to the tennis courts.
The results are ready the next day and are sent by e-mail.
More information: +351 910 437 939.

BOOK YOUR TEST NOW

PUBLIC SPACES

Cleaning and disinfection of spaces with ECOLAB products, recognized with proven efficacy in the elimination of virus, including Corona Virus.
Hygiene and cleaning of spaces with Karcher steam machines.
Implementation of check-lists to assure the cleaning protocol for common areas.
Hand disinfection stations in all places of major contact.
Social distancing measures are in place around the pools, gardens, beach and in all available restaurants.
To enjoy restaurants, bars, beach sunbeds and wellness services, reservations could be mandatory.

preventive measures

Appropriate signage to ensure social distance in the reception.
Placement of acrylic protection barriers at reception counters.
Digital menus at Bars and Restaurants.
Medical services available for guests.
Information available for guests about Pine Cliffs Resort's internal protocol.
All our guests have the opportunity to take a reliable profiled antibody test if desired, with a selected medical partner institute.

GUEST ROOMS

Cleaning and disinfection of rooms with ECOLAB products, recognized with proven efficacy in the elimination of virus, including Corona Virus.
Rooms are fully serviced every day with a disinfecting procedure.
Hygiene and cleaning of rooms with Karcher steam machines.
Implementation of check-lists to assure the cleaning protocol for rooms.
Implementation of the security hang door after hygiene and cleaning by Housekeeping team.

new cleaning procedures

Foot disinfection mats at the entrances of buildings.
Disinfection of customer’s luggage upon arrival.
Security procedures in accordance with the standards stablished by DGS and Marriott International.

training

Our associates will use appropriate protective equipment.
Our team is trained on the latest hygiene standards.
Our team (back and front of the house) is respecting labour distancing.

clean & safe stamp by portugal's tourism board

Committed with the safety of our clients and associates, we received the Clean & Safe stamp for respect all the recommendations from Portugal's Tourism Board.

Read here (in Portuguese) all the fulfilled requirements.

OPEN TO WELCOME YOU IN SAFETY

OUR COMMITMENT