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OUR COMMITMENT

Welcome all with our warmest smile, the safest environment and a leading comfort.

In line with all the National Authorities standards, our focus on hygiene and cleaning has been reinforced. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of all.

Pine Cliffs Resort and its 72 hectares of natural surroundings is the perfect place to rest and enjoy nature – no need for car rides. We believe that the verdant and landscaped gardens, the fresh Atlantic Ocean breeze and spending time strolling at the beach will contribute to better physical and mental health after these challenging times.

We are more ready than ever to provide you a memorable vacation.


PUBLIC SPACES

  • Cleaning and disinfection of spaces with ECOLAB products, recognized with proven efficacy in the elimination of virus, including Corona Virus.
  • Hygiene and cleaning of spaces with Karcher steam machines.
  • Implementation of check-lists to assure the cleaning protocol for common areas.
  • Hand disinfection stations in all places of major contact.
  • Social distancing measures are in place around the pools, gardens, beach and in all available restaurants.
  • To enjoy restaurants, bars, beach sunbeds and wellness services, reservations are mandatory.

preventive measures

  • All persons entering the resort premises are subject to mandatory body temperature checks.
  • Appropriate signage to ensure social distance in the reception.
  • Placement of acrylic protection barriers at reception counters.
  • Digital menus at Bars and Restaurants.
  • Medical services available for guests.
  • Information available for guests about Pine Cliffs Resort's internal protocol.
  • All our guests have the opportunity to take a reliable profiled antibody test if desired, with a selected medical partner institute.

GUEST ROOMS

  • Cleaning and disinfection of rooms with ECOLAB products, recognized with proven efficacy in the elimination of virus, including Corona Virus.
  • Rooms are fully serviced everyday with a disinfecting procedure.
  • Hygiene and cleaning of rooms with Karcher steam machines.
  • Implementation of check-lists to assure the cleaning protocol for rooms.
  • Implementation of the security seal after hygiene and cleaning by Housekeeping team, that will only be removed by guest when entering in the room.

new cleaning procedures

  • Foot disinfection mats at the entrances of buildings.
  • Disinfection of customer’s luggage upon arrival.
  • Security procedures in accordance with the standards stablished by DGS and Marriott International.

training

  • Our associates will use appropriate protective equipment.
  • Our team is trained on the latest hygiene standards.
  • Our team (back and front of the house) is respecting labour distancing.

clean & safe stamp by portugal's tourism board

Selo Clean and Safe do Turismo de Portugal

Commited with the safety of our clients and associates, we received the Clean & Safe stamp for respect all the recommendations from Portugal's Tourism Board.

Read here (in Portuguese) all the fullfield requirements.

contact us for bookings and information