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OUR COMMITMENT

Welcome all with our warmest smile, the safest environment and a leading comfort.

Pine Cliffs Resort and its 72 hectares of natural surroundings is the perfect place to rest and enjoy nature – no need for car rides.

We are more ready than ever to provide you a memorable vacation.


COVID Tests

covid tests

  • The COVID tests can be performed inside the resort, for our guests' convenience.
  • On a partnership with Germano de Sousa's laboratory, we provide RT-PCR COVID tests (€100) and Antigen tests (€35).
  • Plan to take your test 72 to 48 hours before your flight.
  • The testing facility is located next to block C4 (Laranjeira) of the Pine Cliffs Suites, next to the tennis courts.
  • The results are ready the next day and are sent by e-mail.
  • More informations: +351 910 437 939

PUBLIC SPACES

  • Cleaning and disinfection of spaces with ECOLAB products, recognized with proven efficacy in the elimination of virus, including Corona Virus.
  • Hygiene and cleaning of spaces with Karcher steam machines.
  • Implementation of check-lists to assure the cleaning protocol for common areas.
  • Hand disinfection stations in all places of major contact.
  • Social distancing measures are in place around the pools, gardens, beach and in all available restaurants.
  • To enjoy restaurants, bars, beach sunbeds and wellness services, reservations could be mandatory.

preventive measures

  • Appropriate signage to ensure social distance in the reception.
  • Placement of acrylic protection barriers at reception counters.
  • Digital menus at Bars and Restaurants.
  • Medical services available for guests.
  • Information available for guests about Pine Cliffs Resort's internal protocol.
  • All our guests have the opportunity to take a reliable profiled antibody test if desired, with a selected medical partner institute.

GUEST ROOMS

  • Cleaning and disinfection of rooms with ECOLAB products, recognized with proven efficacy in the elimination of virus, including Corona Virus.
  • Rooms are fully serviced everyday with a disinfecting procedure.
  • Hygiene and cleaning of rooms with Karcher steam machines.
  • Implementation of check-lists to assure the cleaning protocol for rooms.
  • Implementation of the security hang door after hygiene and cleaning by Housekeeping team.

new cleaning procedures

  • Foot disinfection mats at the entrances of buildings.
  • Disinfection of customer’s luggage upon arrival.
  • Security procedures in accordance with the standards stablished by DGS and Marriott International.

training

  • Our associates will use appropriate protective equipment.
  • Our team is trained on the latest hygiene standards.
  • Our team (back and front of the house) is respecting labour distancing.

clean & safe stamp by portugal's tourism board

Selo Clean and Safe do Turismo de Portugal

Commited with the safety of our clients and associates, we received the Clean & Safe stamp for respect all the recommendations from Portugal's Tourism Board.

Read here (in Portuguese) all the fullfield requirements.

contact us for bookings and information